·
What kind of breakfast is offered and is it included
in the price?
It is a buffet breakfast and is included in the price.
· What languages are spoken
by the staff?
English, French and Spanish.
· What time is check in and
check out?
Customers are requested to check out by 11.00am so new guests
can check in at midday.
· Does the Hotel De’Lanzi
have a lift, if not how many floors is it?
The building has three floors and we also have a lift.
· Do you have televisions
in the room with international TV?
Yes we have satellite television in all rooms.
· Are the prices quoted per
room or per guest?
The prices stated are per room.
· Can we pay our bill upon
arrival?
The bill can be paid upon arrival if requested.
· Can modems be connected
in the rooms for Internet access?
Modems can be connected in all rooms and apartments.
· Do the rooms have balconies
or terraces?
No.
· Do the rooms have direct
dial telephones?
Yes.
· Do you have a restaurant
on the property?
No, but we can easily recommend dining options in the area.
· Does the hotel have a gym?
No.
· Where is the nearest train
station?
Florence’s central train station is 500 meters away.
· Where is the nearest airport?
Florence FLR is 5km away and is accessible by taxi and a regular
shuttle service.
· Do you allow pets?
There are no facilities for animals.
· Do you have private quiet
rooms suitable for a romantic break?
We can accommodate these types of trip.
· Can we rent a car from
the hotel?
Yes.
· Do the rooms have air conditioning?
Yes at no extra charge.
· Do you have garage facilities?
We have an agreement with a local garage (21 to 26 Euro per
night).
· Do you have non smoking
rooms?
Yes.
· Do you organise shuttle
pick-ups from the airport?
No, but there is a regular shuttle service from Florence airport.
· Do you have a swimming
pool?
No.
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